Proven results leading new writers, mentoring and guiding, instilling significant knowledge in processes, reviewing and providing feedback, increasing quality and productivity.
Known for topic-based authoring, working with Agile development methodology, navigating highly complex and competitive environments, adapting to new challenges.
My most recent writing sample that supports the MVP launch of Rackspace Services for VMware Cloud.
I wrote this guide to support of the Rackspace Server Virtualization offering. Formatted as a traditional user guide, this document includes a heavy dose of conceptual information at the beginning of the document, and in later chapters (Manage your VM), the focus changes to step-by-step procedures.
As businesses focus on standardizing across multiple surfaces, Designers and Developers rely on content that helps them make the most informed decisions about which components to include in a UI. The following samples show design system documents for two projects I worked on.
This content provides customers with an overview of the Rackspace Professional Services engagement model, and describes what customers can expect during each phase of a Digital Experience project. Particular focus is given to tasks that customers can complete to make a project run smoothly.
This sample presents more like a tutorial than a reference document. Getting started guides provide new users a prescriptive approach to getting up and running quickly.
Published as a PDF document, I wrote this guide when I worked for a startup that was acquired by EMC Corporation.
